tag:blogger.com,1999:blog-30716146.post1539056406195817771..comments2023-12-20T08:31:06.107-06:00Comments on Reed Solomon's Matrix: Telus Mobility stole $50 of my money and insinuated I'm a criminalreedsolomon.matr1x at gmail.comhttp://www.blogger.com/profile/17833240911634788354noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-30716146.post-10715897976722287882008-10-28T18:16:00.000-05:002008-10-28T18:16:00.000-05:00That is CRAZY... What happened there was the first...That is CRAZY... What happened there was the first agent was just a tool.... I used to work at Telus mobility and we were autorized to give a credit like that it was up to the agent. We were told to use our discrestion I mean like if someone calls in every week and says the cant read their pin nummber than we would say sorry cant do it lol. I would have done the credit for you no problem that was just a dumbass agent that ended up costing Telus more money by escalating the problem and having multiple agents help you. I hated working there tho lol.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-30716146.post-86441986672032542932008-03-26T06:48:00.000-05:002008-03-26T06:48:00.000-05:00I just went through a Telus nightmare on a whole n...I just went through a Telus nightmare on a whole new level! I couldn't help but post your story in my new Telus Mobility Review forum.<BR/><BR/>The Forum is at: www.telusmobility-review.infodiscussion.net<BR/><BR/>The Blog is at: www.telusmobility-review.blogspot.com<BR/><BR/>If you like either of them, I'd love a link. <BR/><BR/>Cheerio,<BR/><BR/>WillyEx-Terroni Lovershttps://www.blogger.com/profile/02611924326860695059noreply@blogger.comtag:blogger.com,1999:blog-30716146.post-23770595176587447112007-08-06T19:51:00.000-05:002007-08-06T19:51:00.000-05:00Yeah, they did eventually credit me the $50, but t...Yeah, they did eventually credit me the $50, but the damage was already done, and I am thankfully no longer with telus. Theres customer service, and then theres simply customer abuse, and that is what Telus provides. I now tell anyone who will listen not to go with Telus, unless they enjoy "going around in circles"reedsolomon.matr1x at gmail.comhttps://www.blogger.com/profile/17833240911634788354noreply@blogger.comtag:blogger.com,1999:blog-30716146.post-78755021993760914182007-07-03T14:28:00.000-05:002007-07-03T14:28:00.000-05:00i was just wondering if u ever eventually got ur $...i was just wondering if u ever eventually got ur $50 dollars, or just the air time, and if they ripped you off, i too am a telus owner and it suks, god dam fido is a hell of alot better than them, i also have a rogers phone, wow the best phones i have ever owned, and the best thing is its easy to swap all ur info from one phone to another, using a SIM CARD, when i goit this telus phone, i was like" where the hell is the sim card:S" i hate telus, telus sucks!<BR/><BR/>Nate_mus1@hotmail.comAnonymousnoreply@blogger.com